Nou’Veau Salon & Day Spa Gift Certificates are NON-REFUNDABLE and NON-TRANSFERABLE and EXPIRE SIX MONTHS FROM DATE OF PURCHASE. Sorry, no exceptions. Recipient must present the gift certificate at the time of redemption. Beyond the purchase date, the recipient may have to pay a small additional fee only if the price of the service indicated has increased.

If you are not satisfied with your product, we ask that you return your product within 7 days of purchase for an exchange or Spa credit. We can not give cash refunds for returned merchandise, gift certificates or services, however we will be happy to assist you with an exchange.

We guarantee that you will be satisfied with our service. If you are not, please let us know promptly.